Welcome to another episode of the Veterinary Business Success Show. In this episode, Brendan Howard is joined by Jordan Porter to discuss the importance of two things: excellent communication, and relaying information to pet parents before any tests and procedures are conducted.
In 2008, Jordan graduated from the Veterinary Technician Institute at Bradford School in Columbus, Ohio with an associate degree in veterinary technology. She currently serves in three different organizations, serving at the Internal Medicine for Pet Parents as a Veterinary Technician Specialist, as well as at Savannah Veterinary Internal Medicine & Intensive Care as a Vet Tech Specialist, and at Fuzzy where she is a Veterinary Support Specialist.
Join us as Jordan talks about the relevance of issuing relevant information to pet parents. We discuss how it’s important to communicate clearly, as it allows pet parents to know what to expect from their veterinarians and most importantly, know the possible outcomes of the conducted medical test or procedures.
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