Patient safety is presumably one of the top priorities in every medical setting. However, errors still occur despite various measures put in place by the clinic management.
In today’s The Veterinary Business Success Show, Brendan Howard is joined by Tracy Sheffield to discuss proper ways of increasing patient safety and the benefits associated with such practices.
Tracy is a seasoned practice administrator having served as a practice Administrator at Wimberley Veterinary Clinic for more than 31 years. She also currently works as a Managing Partner at T&L Veterinary Business Consulting where she specializes in offering real-world solutions to business issues encountered in the veterinary field. With the experience, along with her Bachelor of Science Degree in Animal Science from Oregon State University, Tracy offers in-depth ideas on how to prevent medical errors and uphold patient safety at all times.
Alongside earning the designation of Certified Veterinary Practice Manager, Tracy is a Licensed Veterinary Technician in the state of Texas. She is a widely published author and has published pieces in Veterinary Economics, Veterinary Technician, The Veterinary Business Journal (UK), and DVM 360. Tracy is also a well-recognized speaker at veterinary conferences across the country. She has spoken at AAEP, Southeast Veterinary Conference, Fetch DVM 360, the Bluegrass Conference, and many others.
In this episode, Tracy reflects on the ‘blame game’ in the veterinary profession and how practices and work environments should provide systems, checklists, and procedures to prevent medical errors, fix mistakes and limit blame.
Sign up to Leaders to access the extended version of this podcast.
Connect with Tracy Sheffield