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Ep 26: Tackling The Equine Veterinarian Retention Problem … One Doc At A Time With Dr. Kelly Zeytoonian

Episode Details

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Equine veterinarian, associate professor, and veterinary consultant Dr. Kelly Zeytoonian joins Brendan Howard in this week’s episode of The Veterinary Business Success Show. 

Dr. Kelly Zeytoonian gained her Doctor of Veterinary Medicine in 2009 from Virginia-Maryland Regional College of Veterinary Medicine. Since then she has made a name for herself as an established equine veterinarian and has successfully run her own equine ambulatory practice since 2013 in the San Francisco Bay Area. Since opening the practice, Dr. Zeytoonian has expanded her business to include 5 doctors across two locations. 

As an experienced veterinarian and practice owner, Kelly experienced the trials and tribulations of leadership in veterinary medicine and decided to pursue a Master’s in Business Administration, which she completed in 2020. Utilizing her Master’s, and experience, Kelly founded Starwood Veterinary Consulting, Inc in 2020 – a company that helps empower veterinarians and technicians to create and maintain a healthy career and culture. 

Alongside her work as a practice owner, and veterinary consultant, Dr. Kelly is also a member of the American Association of Equine Practitioners, is on the Board of Directors of The Northern California Association of Equine Practitioners, and has been an associate professor at Foothill-De Anza Community College since 2016.

In this episode, Dr. Kelly talks about the struggles of work-life balance as an equine practitioner, why equine veterans are getting burnt out within the first 5 years of practicing, and how she proposes to overcome this. 

Outline of this episode:

  • [01:10] The episode begins with Brendan asking Dr. Kelly how the work-life balance of equine practitioners differs from that of small animal practitioners.  
  • [05:36] How to find a good work-life balance?
  • [06:59] How did Dr. Kelly’s work-life balance evolve when she bought her practice?
  • [09:15] Are vets too goal-orientated to stop and reflect?
  • [12:10] Why does Dr. Kelly think equine veterinarians are getting burnt out?
  • [13:56] What resources can be used to help avoid burnout?
  • [17:36] Ad break – Join our Leaders’ community.
  • [18:58] The episode continues with Brendan and Kelly discussing setting boundaries with clients. 
  • [24:55] How did Kelly manage setting boundaries whilst being on call?
  • [28:08] Poaching clients, is it a worry?
  • [29:58] The episode wraps up to an end. 

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Resources Mentioned:

Connect with Dr. Kelly Zeytoonian:

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