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In today’s episode of The Veterinary Business Success Show, Brendan Howard interviews certified veterinary technician and veterinary journalist Elycia Degenhardt.
Brendan came across Elycia, after reading her article for Pet Vet Magazine. The article titled ‘Multitasking Monster’ looked into the issues of multitasking and what practices can do to reduce them.
Elycia worked as a high school teacher for four years prior to joining veterinary medicine, and since then remains passionate about using her platform to educate others on issues regarding veterinary medicine.
This episode offers an insight into Elycia’s article- why and how multitasking doesn’t work, how the pandemic has affected the way veterinary practices function, and how veterinary leaders can avoid multitasking.
Outline of this episode:
- [01:14] The episode begins with Brendan asking Elycia about what inspired her to write an article on multitasking.
- [03:25] Brendan asks Elycia what changed when vet practices went ‘curb side’ as a result of the pandemic and the challenges this brought.
- [07:14] Was there a different emotional feel from clients during the pandemic?
- [09:16] Brendan asks Elycia about her perspective on why veterinary technicians and nurses feel bad about the job they did that day.
- [12:00] Short ad break, join ‘Leaders’.
- [13:12] The episode resumes with Brendan asking what Elycia’s overall view on multitasking is?
- [18:22] Was multitasking an issue pre-pandemic or has it been a result of the pandemic?
- [21:30] In the practices Elycia worked at, was she empowered to make changes regarding multitasking?
- [24:54] Elycia discusses how important it is to have proper staffing.
- [27:35] Are there open conversations in hiring interviews about the pressure on veterinary technicians and nurses?
- [28:59] The episode wraps up to an end.
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