The pet industry is booming in the United States, with pet owners expected to spend nearly 110 billion dollars this year alone.
Telemedicine has made inroads into mainstream healthcare in recent years, bridging the gap between patients and physicians. People are becoming aware of how simple it is to satisfy healthcare requirements while remaining at home. But what about our feathery, scaly, and hairy family members?
Veterinary healthcare is ripe for adopting new technology and driving progressive change. Technology empowers the productivity and efficiency of veterinary practice. You’d agree that emergencies aren’t the sole reason for pet owners to seek veterinary care.
Many scenarios, such as post-operative re-checks, client education, and other minor medical questions may just need a simple consultation with a doctor. Owners may not need to drive their pets to the clinic.
What are the Benefits of Vet-on-Demand Apps?
The American Veterinary Medical Association (AVMA) Guidelines for the use of Telehealth empower veterinarians, pet owners, and even consulting specialists to connect over a virtual platform.
The majority of contemporary applications used by veterinarians and pet owners to communicate are listed below;
Apps for Mobile Devices
Clients may feel more engaged if they use a veterinary telemedicine application. These applications can allow the client to share videos, images, or text messages regarding their pet. Instead of physically visiting the clinic, pet owners can receive the required information from a veterinarian virtually.
Notifications within these applications can alert you when you have a new client question or communication, and technicians and front desk staff can help field these concerns. Push alerts can also make it simple to provide crucial information to animal owners. This function might also serve as a reminder for a future visit or the prescription given by the doctor.
Wearables and Remote Patient Monitoring (RPM)
Veterinarians may expand their reach by combining RPM technology with pet wearables. This technology can facilitate remote monitoring of pets.
Important data about an animal’s condition using cloud-connected biosensors can be utilized. This occurs when a patient is forced to wear portable glucose monitors or smart patches that allow vet telemedicine software to check their state 24 hours a day, seven days a week.
Furthermore, telehealth applications aid medical practitioners in assessing the medical history of animals and issuing medications through the internet. Integrating them into a telemedicine platform would provide a reliable source of objective information about the pet’s health.
If the patient is suffering from a chronic illness, this may be incredibly useful. Medical practitioners might use the information to enhance results while maintaining good ties with their patients.
Telemedicine software can be custom designed as per your need or you can get it from experienced websites and implement it in your workflow.
Software that is hosted on the Cloud
The purpose of combining cloud and telemedicine is to allow veterinary medicine practitioners to devote more time to pet care, resulting in better patient outcomes. Cloud-based solutions enable users to pay only for the resources they need. It gives you the freedom to scale up as your practice grows. And the data is always compliant thanks to enterprise-grade cybersecurity.
Veterinary Telehealth: What Are the Benefits?
Telemedicine, as some medical practitioners have argued, is on its way to becoming an industry standard due to its rising potential. It allows them to provide creative solutions and evolve into ‘brick-and-click’ vets, and it will continue to do so. Here’s a diagram showing how things may progress in the future.
For Both Pets and their Owners, a Veterinary Telehealth Solution
When animals are forced to attend an animal clinic, it is typically a stressful experience for them. The animals might get stressed in strange surroundings with unknown faces. Telemedicine visits relieve both mental and physical stress on dogs and their owners.
A veterinary telemedicine software provides clinics a leg up to the competition by allowing them to maintain and manage a bigger customer base while also providing an improved customer experience to pet owners. It allows veterinarians to react to their patients’ needs more quickly throughout the day.
Telemedicine in Veterinary Medicine: Some Considerations
Both the practitioner and the animal owner need crucial telehealth resources to deliver online veterinary care, such as continuous internet access, an app or software, and the accessibility of mobile or digital devices, such as a tablet, phone, desktop, or laptop.
If you want to use telemedicine in veterinary care as a stand-alone platform or software, it should include the following capabilities or features:
- Safe and Secure Platform: It’s vital to find a system that allows users to securely communicate critical and sensitive data.
- Documentation: You should be able to readily preserve a dialogue with your patients while discussing a case. You must be certain that the platform you create is capable of capturing and documenting data. You’ll also want to make sure that the data you’ve gathered can be readily incorporated into your practice management software.
- Ease of Use: Any platform with complicated navigation may cause annoyance, and you and your team may spend more time operating it than is necessary. When you’re ready to start the development process, make sure you talk about your needs for a platform that’s simple to use and flows smoothly from one phase to the next.
- Billing Capability: Payments may be made quickly and easily using the web/mobile interface.
- Accessibility: Set your working time based on your availability and preferences, 365 days a year, 24 hours a day, seven days a week. The received messages are available through smartphone as well as PC, with connectivity across both Android & Apple operating systems, for a period of time or days while you are offline.
- Interactive and integration-friendly: Clients should be able to text, phone, and email photographs or videos of their pets without difficulty. They should also be able to make real-time video calls. The app must allow for direct integration of data and reporting with the EHR system.
- Allows for Multiple User Access: This should provide easy access to a diverse group of team members to answer inquiries and debate the issue.
- Compliance Management: Must offer feedback on policy reimbursement, veterinarian facility compliance adherence updates, and legality updates.
However, we advocate employing telehealth technologies to create a customized solution. A skilled veterinary telemedicine app development partner can assist you in creating a high-quality telehealth solution. We can assist you in better aligning your aims and achieving your objectives of enhancing veterinary care services. We recently developed a full application to ease clinical processes for a US-based medical solution provider.
Developing an On-Demand Veterinary Telemedicine Solution
The entire cost of developing a telemedicine app is often determined by a number of variables. The following are the parameters that will provide you with a rough estimate:
- Applicable scenario (native or cross-platform)
- Features and modules
- Complexity and scalability in design
- Tools, frameworks, and the technological stack
- Integrations with third-party apps
The veterinary telemedicine industry is growing at a rapid pace, and as the need for virtual treatment grows, the potential to tap into this market may help you grow to new heights!
Rishabh provides digital solutions to global healthcare companies to assist them to maximize care delivery and improve patient outcomes by automating medical processes, improving care quality, and improving overall patient health.
Our skilled experts can assist you at every stage of the development process, from concept to completion. We pioneer in all elements of application development as a growth hack partner by assessing your project needs, assisting with the selection of the correct technology stack, features, and functions to guarantee your organization achieves the growth you seek.
Dr. Ashley Mitek has been working in specialized veterinary medicine for over 10 years and has anesthetized thousands of high-risk veterinary patients. She is an Anesthesiologist at the University of Illinois College of Veterinary Medicine and also the cofounder and CEO of Stratocyte by Cloud Animal Health. Stratocyte is an online marketplace where primary care veterinarians can connect with specialists from around the world that offer virtual consults.